In today’s hyper-competitive business world, outsourcing has become more than just a cost-saving strategy—it is a global advantage. Among the top destinations for outsourcing, the Philippines has emerged as one of the most trusted and reliable partners for businesses worldwide. The rise of outsourcing in the Philippines has transformed both the country’s economy and the global outsourcing landscape. The Early Days of Outsourcing in the Philippines Outsourcing in the Philippines began in the 1990s, primarily focused on call centers that handled customer inquiries for foreign companies. What started as a small segment of the economy quickly grew into a booming industry. By the mid-2000s, outsourcing companies in the Philippines had gained a reputation for delivering excellent customer service. The government’s recognition of outsourcing as a priority industry, along with tax incentives and investment in infrastructure, accelerated growth. Today, the outsourcing sector in the Philippin...
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